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Snakku Help Center

If for any reason you are not happy with Snakku, you can drop us a line at hello@snakku.com&#xA0;and let us know why you weren&apos;t satisfied with the Snakku experience.&#xA0;
We have a 100% satisfaction guaranteed policy. We&apos;ll refund the full cost of the subscription if you are not satisfied with the first box you receive.&#xA0;

If for any reason you are not happy with Snakku, you can drop us a line at hello@snakku.com and let us know why you weren't satisfied with the Snakku experience. 
We have a 100% satisfaction guaranteed policy. We'll refund the full cost of the subscr

What is your refund and exchange policy?

Billing & Payment

What is Snakku and how is it different?

What's inside the box?

How large are the boxes?

Can I customize the box? I have allergies or dietary restrictions.

General - About Snakku

Can I gift a Snakku box?

Gifting

How do I manage my account & see order information?

How do I cancel my subscription?

Can I just purchase one box without subscribing?

Can I skip a box in a subscription?

I'm missing snacks in my box!

My box is damaged and/or snacks in my box are broken

Subscription & Cancellation

How much is shipping?

How do I change my shipping address?

Do you provide tracking information?

When will my box ship?

When will I receive my box?

My order says fulfilled but I haven't received it yet

Shipping

What payment methods can I use?

How do I update my billing address or credit card info?

When will I be charged for my subscription?

Is a 3 or 6 month subscription charged up front?

Can I get a Snakku box to review?

Press & Blog Inquiry

Which countries do you ship to?

International

What is your refund and exchange policy?Updated 3 years ago