Can I skip a box in a subscription?Updated 3 years ago
Yup, that's very easy.
If you ordered a 1 Month Subscription or a Tasting Box Subscription:
Just log into your account and click "Delivery Schedule" on the left. From there, you'll see all the upcoming months that you are subscribed for. If you want to skip a particular month, just click on "skip" next to the month that you would like to skip.
*All Signature Snakku Box subscriptions automatically renew on the 1st of every month. If you would like to skip a month, make sure to make any changes by the 30th or 31st (last of the day month) prior to when your box ships out. (Ex: For the April box, you must skip by March 31st).
*Tasting Box subscription automatically renew on the 10th of every month. If you would like to skip a month, make sure to make any changes by the 9th of every month. (For April Tasting Box, you must skip by April 9th).
If you ordered a 3 Month or 6 Month Subscription:
Due to system limitations, if you got our multi-month subscription and need to skip a month, shoot us an email at [email protected] with your order # and which month you want to skip, and we'll make it happen!
*Please do NOT change the delivery schedule on your account*